Shipments and returns
Your pack shipment
Packages are generally dispatched within 2 days after receipt of payment with the exception of custom products which are made to order, and may take an additional 5-20 days. Packages are shipped via USPS with tracking and drop-off without signature. Inside the USA, packages outside the US will have only the customs number for tracking information unless express mail services are purchased. If you prefer delivery by USPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, you will be provided with shipment notification and tracking if applicable via PayPal/email.
Parcels containing batteries, will be shipped first class or parcel select ground regardless of which method is selected at checkout as per U.S.P.S. regulations prohibit li-ion cells to be shipped by air.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.