Terms and conditions of use.

Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment with the exception of custom products which are made to order, and may take an additional 5-20 days. Packages are shipped via USPS with tracking and drop-off without signature. Inside the USA, packages outside the US will have only the customs number for tracking information unless express mail services are purchased. If you prefer delivery by USPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, you will be provided with shipment notification and tracking if applicable via PayPal/email.

Parcels containing batteries, will be shipped first class or parcel select ground regardless of which method is selected at checkout as per U.S.P.S. regulations prohibit li-ion cells to be shipped by air.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

Returns

Flashlights and LED upgrades purchased from Lumencraft may be returned for a refund or exchanged within 14 days of the delivery date for any reason, provided they are undamaged and in new condition. Example: Your order the wrong product by mistake.

Items that may NOT be returned are:
Consumable products such Batteries, LEDs, driver boards, and other do it yourself parts.

Warranty Information

Lumencraft® Brand Products such as LED conversion Bulbs, come with a 5 year limited warranty. Lights are guaranteed to be free from reasonable defector for this period. Products that fail prematurely under the reasonable defect clause can be sent back for repair at no additional cost to the purchaser ( accept return postage to the store).

Q: What is "what is reasonable defect"?

A:Reasonable defect is defined as failure not due to mishandling or misuse of the product.

Examples: The light stops working suddenly for no clear reason. The switch fails.

Q: What is NOT covered under this warranty.

If the damage is your fault. Examples: 1. It was dropped on the concrete or in the lake. 2. Run over by a car. 3. You left the power on with it face down on the table untended.

Q: If the damage is my fault can it still be fixed?

A: Yes. Every effort will be made to repair any light you want provided you are willing to cover the cost of parts/labor as needed. This cost is to be determined on a per case basis. If you have damaged your light and would like it repaired feel free to contact us for pricing ( it might be cheaper than you think).

Privacy

Lumencraft, does not sell, rent, or share personal information about you with other people or non-affiliated companies except to provide products or services you've specifically requested, when we have your permission, or under the following circumstances:

1. We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.

2. We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Adventure Sport Flashlights terms of use, or as otherwise required by law.

Limitation of Liability

Except as specified above or prohibited by applicable law: all express or implied conditions and warranties, including, without limitation, any implied warranty or condition of merchantability or fitness for a particular purpose, or accuracy of any informational content, are hereby excluded and disclaimed by Lumencraft; and in no event will Lumencraft company, or owner operator be liable for any special, direct, indirect, consequential, incidental, or punitive damages howsoever arising and regardless of the theory of liability, even if advised of the possibility of such damages. Products, prices, availability, specifications, and offers are subject to change or cancellation at any time without notice . By purchasing you agree to these terms.